Shop Services & Policies - Looped In Fiber Arts

Equipment Rental

We have the following equipment available for in-shop rental:

Drum Carder* Day: $20 Week: $100

Spinning Wheel* Month: $80

Table Loom* Month: $80

Tablet Loom* Month: $45

Floor Loom (4shaft)* Day: $40 Week: $80.00 Month: $150

* Equipment rentals require a refundable deposit, once usage time is complete and equipment is returned to shop use status in the same condition as it was received by the renter. ($100.00)

Individual and Group Private Lessons

Looking for a one-on-one experience or wanting to learn with a small group of friends?

We offer many of our regular classes, and special interest fiber arts subjects, as a one-on-one or small group of friends experience. Please call the shop to schedule today! (667) 272-2274

General Sales Policies

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
Digital or physical media that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Cancellations

Cancellations made 30 days or more before the class start date are eligible for a full tuition refund, minus processing fees. If a cancellation occurs between 30 and 7 days prior, students will receive a 50% refund of tuition, also less processing fees. Please note that materials fees are non-refundable. No refunds are available for cancellations made within 7 days of the class start date or for no-shows. In the event a class is cancelled due to low enrollment, students will receive a full refund or tuition credit, whichever they prefer.

If you have a contagious illness, for example an upper respiratory infection, please contact the shop and reschedule a time to come in.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.